Contact

Placing an order

How do I place an order?

You can browse our products using the menu at the top of the homepage, or from various collections also on the homepage. If you are looking for something specific, use the search bar at the top of the page.

Be sure to use the filters on the top of the page when browsing products to quickly find the right items.

Once you have found a product you like...

  1. Select the size and colour, and click 'add to cart'.
  2. Your cart shows the items you have chosen. You can edit and remove items here.
  3. When you are ready to place your order, you can click 'checkout'.
  4. Make sure you've entered the correct shipping address and payment method, then you're ready to confirm your order: 'pay now'.
What payment methods do you accept?

Most major credit and debit cards are accepted.

How do I use a discount code?

To use a discount code, enter the code in the 'Discount code' box on the right hand side of the checkout screen and press 'Apply'.
On mobile, you may need to open the 'Show order summary' dropdown at checkout to apply your code.

Delivery

When will my order be shipped?

We aim to get your order sent as quickly as possible. Orders are usually sent within 2-3 working days, but may take longer during sales periods.

How can I track my order?

You can track your order by clicking on the relevant order in your account and clicking the tracking link.

Tracking will only be available once at least one item in your order has been shipped. The status of your order will say 'on it's way' once your order has been shipped.

Once shipped the tracking details for each parcel sent will be available. You can click on this to take you to the tracking details.

Alternatively, you'll receive a dispatch notification via email for each parcel sent with tracking details included.

What delivery options are available?

For delivery to a UK address, we use Royal Mail tracked delivery straight to your door. Please note, for bulky orders, your order will be delivered by Yodel or DPD.

For international orders, we use a tracked courier service via UKP or Seven Senders. The final mile courier will depend on your location, but this information will be available via your tracking link.

For delivery pricing, please click here.

Where do you ship to?

For a full list of our delivery locations, please click here.

What should I do if my order hasn’t been delivered?

It's easy to check on the progress of an existing order via your tracking details. You can track your order by clicking on the relevant order in your account and clicking the tracking link.

Be sure to check our estimated delivery dates here.

If you still have an issue and need to get in touch, please follow the simple steps to contact us and we'll get back to you to help.

Where is my order shipped from?

We have a warehouse in both the UK and Germany. We always try to send your order from your nearest warehouse to ensure the quickest delivery service possible.

Will I be liable to pay duty or customs charges on my order?

There will be no extra duty or customs charges to pay on your orders delivered to the EU or UK.

The usual duty and customs charges apply to orders delivered to other destinations.

Returns & refunds

Can I return items from different orders in the same parcel?

You are welcome to return items from different orders in one parcel.

Please make sure that you clearly note each item with its respective order number so our returns team can process your refund without delay.

If you have any further questions, please do not hesitate to contact us here.

What is your returns policy?

You can return an item within 100 days of receiving your order if for any reason you're not completely happy with it.

Items should be returned in the same condition in which you receive them: the original product packaging and tags must still be attached, and the products must be in an unused condition (except in the case of products which you have discovered to be faulty upon use) - please contact us and be sure to select 'Faulty product' from the query topic dropdown.

You are responsible for the cost of returning your order back to us. You can do so using any courier of your choosing, but please note that in this case we will not refund any postage fees (except if the goods are faulty or if you have received a wrong product).

Are returns free?

To make sure everything gets back to us safely and promptly, you cover postage costs to return an item.

Once we've received your item(s) back we will process your refund within 10 working days.

How do I return my order?

It's simple to set up a return for all or part of your order.

Please visit your account and request a return for the relevant items/order.

You can find more information and further instructions here.

If your product is faulty, please see "My item is faulty, what should I do" below.

Can I exchange an item?

We know sometimes you don't find the perfect size, colour, or style the first time. If you want to exchange your item, we ask you to:

  • Return the item(s) by initiating a return via your orders page in your account.
  • Find the new item and purchase that as a new order.
How long will it take to get my refund?

If something's not right with your item we aim to process your return and refund as quickly as possible so you can get back to finding great products. It normally takes between 5-10 working days for us to process your refund once we've received your return.

If you're concerned about your refund, please get in touch with your order number and returns tracking number, so we can investigate the delay for you.

Why haven't I received my refund?

If you haven't received your refund it is most likely because we haven't received and/or processed your return yet. Please note it normally takes 5-10 working days for us to process your refund once we have received your return.

Please contact us with your returns tracking number if it's been more than 10 working days so we can investigate.

My item is faulty, what should I do?

If your item is faulty upon receiving it, please get in touch to receive a free return.

If you have problems with the item after using it, please get in touch as soon as you notice the problem and we will assess the fault. You just need to give us a few details:

  • Your order number
  • Images of the complete article and area of the fault. These will need to be sent separately. Please reply to the auto-response email you receive after submitting the contact form.
  • Details of the problem you noticed and how it first occurred.
  • Any other information, e.g. has it been washed/dried, and if so, how?

If your claim is accepted, we will either arrange a refund or a replacement if we have stock available.

My order

What is the expected delivery date of my order?

Please see our estimated order delivery dates here.

Can I make changes to my order?

If you would like to make changes to your order, such as a size change, please contact us as quickly as possible, and be sure to select 'Editing an order' from the query topic drop-down. Please note, we cannot guarantee this will be possible once your order is processing.

Can I add items to my order?

Unfortunately, we can't add another item to an order once it's already been placed.

However, if you place an additional order and then contact us with the order numbers, we will refund you the 2nd shipping fee.

Please note we can only do this for orders within the EU.

My delivery address is incorrect, what should I do?

Please contact us as soon as possible using the contact form, and be sure to select 'Editing an order' from the query topic drop-down. Please note, we cannot guarantee this will be possible once your order is processing.

Can I cancel my order?

Order cancellation, before shipment, may be possible. If you wish to cancel your order please contact us as quickly as possible, making sure to select 'Cancelling an order' from the query topic drop-down and our support team will receive your request. We will do our best to make any updates requested, but please be aware that if your order is already processing at our warehouse, we can't guarantee that our request will reach them prior to dispatch.

If your order has already been shipped or delivered then you can follow our straightforward steps to Return all or part of your order. Once we receive your return, we will refund the price paid for the goods to the original payment method used.

I'm missing items from my order, what should I do?

We may have sent your items in separate parcels. Please check your dispatch confirmation or your account for more details.

If your order has been sent in multiple parcels you will see several tracking numbers. You can click these and see the full tracking details for each parcel.

If an item is missing, please contact us with the order number and the item details.

My account

Can I update my account details?

Yes, you can. Just visit your account to update your saved addresses.
Please note that you cannot update the email address linked to your account.

Can I delete my account?

Should you wish to close and delete your Vulpine account, please contact us and we will delete your personal details and account as requested.

Product questions

Where can I find information on sizing?

You can find a size guide for the relevant product on every product page - look for 'Size Guide' next to the size selector, or below the product description.
You can also find our 'generic' size guide here.
If you are in between sizes, go one up for a looser fit, go one down for a more athletic fit.

How should I take care of my Vulpine products?

We’ve designed our Vulpine garments to be easy to care for.
Please see our garment care guide for more information.
If you require further advice, please contact us.

Other

Do you sell gift cards or vouchers?

We don't currently sell gift cards or vouchers.

About Vulpine

What's the best way to contact you?

The best way to reach us quickly is to fill out our contact form. You can also email us directly at support@vulpine.cc

Mens Alpine Merino Blend Long Sleeve Jersey (Classic Navy/Yellow)

$141.00
Size
Size Guide

🚚

UK delivery 06/12/23 - 10/12/23

Christmas delivery info.

Incredibly comfortable long-sleeved distance riding jersey, cut from soft, odourless merino wool. A Vulpine classic.

The Alpine became an instant classic when it launched, as we displayed our new way of thinking about comfort and style in a 3-pocket jersey. We've provided you with merino wool for incredible softness, odour resistance and multi-condition riding, blended with polyester for long term durability.

Merino wool reacts to the ambient conditions, cooling when it's hot, warming when cold, and even pulling water off your skin in the rain, so you feel far more comfortable. As a natural fabric, merino also looks less out of place in a social setting, making it subtle for lunch stops. We've given you a full length YKK zip for adaptability and convenience, and added our classic leather pull, easily gripped with gloves or at speed. We've designed the rear pockets for great practicality, and added subtle reflective features. Discover why this is the perfect distance cycling jersey.

Ask a question

Features

  • 80% Merino Wool/20% Polyester
  • 180gm Superfine 18.5 Micron
  • Naturally soft
  • Odourless, breathable and wicking for all day comfort
  • Fast drying & comfortable in all conditions, cools when hot and warm when not
  • Three rear pockets, angled for ease of access. (nb. merino is naturally elastic so we recommend not to load up the pockets too heavily)
  • Rear silicon waist gripper, to maintain on-bike fit
  • Full length YKK zip
  • Flatlocked seams
  • Printed care info (no scratchy labels)
Size Guide
Selected Unit: Centimeters
Size Chest
XS 86-91
S 91-96
M 96-101
L 101-107
XL 107-114
XXL 114-122

Our tops have a "casual fitted" cut. They're looser, but more fitted than non-cycling fashion tops.

CHEST:
Measure around the fullest part of your chest, keep the tape level, under your arms and breathe naturally. Don't tense!

Garment Measurements
Size (cm) Chest Front Length Back Length Hem Sleeve Length
S 46.5 59 69.5 41.5 69
M 49 60 70 44 69.5
L 51.5 61 70.5 46.5 70
XL 54 62 71 49 70.5
XXL 56.5 63 71.5 51.5 71
Delivery & Returns

Delivery

  • Free shipping for UK orders over £50.
  • Free shipping for International orders over £100.
  • We aim to get UK orders to you within 2-5 working days. Delivery lead times for international orders vary.
For more information click here.

Returns

  • If you're not completely happy with your purchase, you can return an item within 100 days of receiving your order.
  • Items should be returned in the same condition in which you receive them: the original product packaging and tags must still be attached, and the products must be in an unused condition.
Please see full return instructions here.

ALPINE MERINO BLEND JERSEY

Incredibly comfortable long-sleeved distance riding jersey

SOFT ODOURLESS MERINO WOOL

Merino wool for incredible softness, odour resistance and multi-condition riding, blended with polyester for long term durability

THE PERFECT DISTANCE CYCLING JERSEY

With practical rear pockets, subtle reflective features, and an adaptable & convenient zip

Customer Reviews

Based on 7 reviews
86%
(6)
14%
(1)
0%
(0)
0%
(0)
0%
(0)
A
Alastair Rapley
Size: L
Height: 5'10 - 6'0
Fit: Runs small
Recommend: Yes
Usual great quality - be wary of sizing

Great product - quality spot on, look understated and no in your face logos. Cant fault performance spring/ autumn on it own and a winter base layer. No changes after washing. I would caution on sizing, I have bought a my usual large but it is too small - either diet to fit or fork out for a XL

Thank you for the review, and the useful sizing feedback, Alastair!

We're pleased to hear that you're impressed with the jersey, although we are sorry to hear that the size wasn't quite right. Your feedback is valuable to us, and to our customers reading this.

If you have any questions or concerns, please feel free to get in touch.

Best wishes,
The Vulpine Team

T
Tom Ellum
Size: L
Height: 5'7 - 5'9
Fit: A bit small
Recommend: Yes
Great jersey - warm, but not too sweaty

I always struggled to find a jersey that keeps me warm on the downhill, even after working up a sweat on the hills. This is it!

Thank you for the review, Tom! It's great to hear you've found the jersey you we're searching for! It sounds like it has really improved your riding experience, for which we are resoundingly pleased. We're always thrilled to know our products are having a positive impact on our customers.

Please feel free to get in touch if you ever have any questions or require assistance.

Best wishes,
The Vulpine Team

M
Michael
Size: M
Height: 5'10 - 6'0
Fit: True to size
Recommend: Yes
Typically great Vulpine product

These are my 3rd and 4th Alpine Merino tops. I love them.

The medium fit is perfect for me, I'm 179 cm (5' 11"), 71 kgs, with long arms. The arm length is perfect for me, perhaps slightly snug, and I have slim arms, someone a bit chunkier might find them a bit too snug.

Thanks for the great review, Michael! It's wonderful to hear that you're a big fan of our Alpine Jerseys! Thank you for your feedback about the sleeves. The fabric incorporates a bit of stretch to accommodate a wide range of body types, but we're always looking for ways to improve our products, for which your input is really valuable.

Please feel free to get in touch if you ever have any questions or require assistance.

Kind regards,
The Vulpine Team

K
Kathleen
Size: M
Height: 5'10 - 6'0
Fit: True to size
Recommend: Yes
Hubby loves this Jersey

Bought this for my husband. He cannot tolerate the sun so need a lightweight jersey for the warmer months and he absolutely loves it. My husband is long in the back and the jersey length allows for this.

Thank you, Kathleen, for sharing your review!

We're happy to hear that your husband is pleased with his new Jersey. It's great to hear that it provides adequate protection against the sun during the warmer months.

We appreciate your feedback! If you have any questions or need assistance with anything, please feel free to reach out.

Warm regards,
The Vulpine Team

M
Mark Mason
Size: M
Height: 5'10 - 6'0
Fit: True to size
Recommend: Yes
Alpine Long Sleeve

Superb Jersey worn with Vulpine merino base went out with mates who were in synthetic tops and gilets they were cold when the sun went in, i stayed the same temp all ride!
Excellent breathable jersey hardly damp from any sweat keeps you just at the right level.

Hi Mark, thanks for taking the time to share your positive experience with our Alpine Jersey! It's great to hear that it kept you at the right temperature and was breathable during your ride.

Thank you for choosing our product and for sharing your feedback. We hope that you continue to enjoy your rides in our jersey, and we look forward to serving you again in the future.

Best regards,
The Vulpine Team