Contact

Placing an order

How do I place an order?

You can browse our products using the menu at the top of the homepage, or from various collections also on the homepage. If you are looking for something specific, use the search bar at the top of the page.

Be sure to use the filters on the top of the page when browsing products to quickly find the right items.

Once you have found a product you like...

  1. Select the size and colour, and click 'add to cart'.
  2. Your cart shows the items you have chosen. You can edit and remove items here.
  3. When you are ready to place your order, you can click 'checkout'.
  4. Make sure you've entered the correct shipping address and payment method, then you're ready to confirm your order: 'pay now'.
What payment methods do you accept?

Most major credit and debit cards are accepted.

How do I use a discount code?

To use a discount code, enter the code in the 'Discount code' box on the right hand side of the checkout screen and press 'Apply'.
On mobile, you may need to open the 'Show order summary' dropdown at checkout to apply your code.

Delivery

When will my order be shipped?

We aim to get your order sent as quickly as possible. Orders are usually sent within 2-3 working days, but may take longer during sales periods.

How can I track my order?

You can track your order by clicking on the relevant order in your account and clicking the tracking link.

Tracking will only be available once at least one item in your order has been shipped. The status of your order will say 'on it's way' once your order has been shipped.

Once shipped the tracking details for each parcel sent will be available. You can click on this to take you to the tracking details.

Alternatively, you'll receive a dispatch notification via email for each parcel sent with tracking details included.

What delivery options are available?

For delivery to a UK address, we use Royal Mail tracked delivery straight to your door. Please note, for bulky orders, your order will be delivered by Yodel or DPD.

For international orders, we use a tracked courier service via UKP or Seven Senders. The final mile courier will depend on your location, but this information will be available via your tracking link.

For delivery pricing, please click here.

Where do you ship to?

For a full list of our delivery locations, please click here.

What should I do if my order hasn’t been delivered?

It's easy to check on the progress of an existing order via your tracking details. You can track your order by clicking on the relevant order in your account and clicking the tracking link.

Be sure to check our estimated delivery dates here.

If you still have an issue and need to get in touch, please follow the simple steps to contact us and we'll get back to you to help.

Where is my order shipped from?

We have a warehouse in both the UK and Germany. We always try to send your order from your nearest warehouse to ensure the quickest delivery service possible.

Will I be liable to pay duty or customs charges on my order?

There will be no extra duty or customs charges to pay on your orders delivered to the EU or UK.

The usual duty and customs charges apply to orders delivered to other destinations.

Returns & refunds

Can I return items from different orders in the same parcel?

You are welcome to return items from different orders in one parcel.

Please make sure that you clearly note each item with its respective order number so our returns team can process your refund without delay.

If you have any further questions, please do not hesitate to contact us here.

What is your returns policy?

You can return an item within 100 days of receiving your order if for any reason you're not completely happy with it.

Items should be returned in the same condition in which you receive them: the original product packaging and tags must still be attached, and the products must be in an unused condition (except in the case of products which you have discovered to be faulty upon use) - please contact us and be sure to select 'Faulty product' from the query topic dropdown.

You are responsible for the cost of returning your order back to us. You can do so using any courier of your choosing, but please note that in this case we will not refund any postage fees (except if the goods are faulty or if you have received a wrong product).

Are returns free?

To make sure everything gets back to us safely and promptly, you cover postage costs to return an item.

Once we've received your item(s) back we will process your refund within 10 working days.

How do I return my order?

It's simple to set up a return for all or part of your order.

Please visit your account and request a return for the relevant items/order.

You can find more information and further instructions here.

If your product is faulty, please see "My item is faulty, what should I do" below.

Can I exchange an item?

We know sometimes you don't find the perfect size, colour, or style the first time. If you want to exchange your item, we ask you to:

  • Return the item(s) by initiating a return via your orders page in your account.
  • Find the new item and purchase that as a new order.
How long will it take to get my refund?

If something's not right with your item we aim to process your return and refund as quickly as possible so you can get back to finding great products. It normally takes between 5-10 working days for us to process your refund once we've received your return.

If you're concerned about your refund, please get in touch with your order number and returns tracking number, so we can investigate the delay for you.

Why haven't I received my refund?

If you haven't received your refund it is most likely because we haven't received and/or processed your return yet. Please note it normally takes 5-10 working days for us to process your refund once we have received your return.

Please contact us with your returns tracking number if it's been more than 10 working days so we can investigate.

My item is faulty, what should I do?

If your item is faulty upon receiving it, please get in touch to receive a free return.

If you have problems with the item after using it, please get in touch as soon as you notice the problem and we will assess the fault. You just need to give us a few details:

  • Your order number
  • Images of the complete article and area of the fault. These will need to be sent separately. Please reply to the auto-response email you receive after submitting the contact form.
  • Details of the problem you noticed and how it first occurred.
  • Any other information, e.g. has it been washed/dried, and if so, how?

If your claim is accepted, we will either arrange a refund or a replacement if we have stock available.

My order

What is the expected delivery date of my order?

Please see our estimated order delivery dates here.

Can I make changes to my order?

If you would like to make changes to your order, such as a size change, please contact us as quickly as possible, and be sure to select 'Editing an order' from the query topic drop-down. Please note, we cannot guarantee this will be possible once your order is processing.

Can I add items to my order?

Unfortunately, we can't add another item to an order once it's already been placed.

However, if you place an additional order and then contact us with the order numbers, we will refund you the 2nd shipping fee.

Please note we can only do this for orders within the EU.

My delivery address is incorrect, what should I do?

Please contact us as soon as possible using the contact form, and be sure to select 'Editing an order' from the query topic drop-down. Please note, we cannot guarantee this will be possible once your order is processing.

Can I cancel my order?

Order cancellation, before shipment, may be possible. If you wish to cancel your order please contact us as quickly as possible, making sure to select 'Cancelling an order' from the query topic drop-down and our support team will receive your request. We will do our best to make any updates requested, but please be aware that if your order is already processing at our warehouse, we can't guarantee that our request will reach them prior to dispatch.

If your order has already been shipped or delivered then you can follow our straightforward steps to Return all or part of your order. Once we receive your return, we will refund the price paid for the goods to the original payment method used.

I'm missing items from my order, what should I do?

We may have sent your items in separate parcels. Please check your dispatch confirmation or your account for more details.

If your order has been sent in multiple parcels you will see several tracking numbers. You can click these and see the full tracking details for each parcel.

If an item is missing, please contact us with the order number and the item details.

My account

Can I update my account details?

Yes, you can. Just visit your account to update your saved addresses.
Please note that you cannot update the email address linked to your account.

Can I delete my account?

Should you wish to close and delete your Vulpine account, please contact us and we will delete your personal details and account as requested.

Product questions

Where can I find information on sizing?

You can find a size guide for the relevant product on every product page - look for 'Size Guide' next to the size selector, or below the product description.
You can also find our 'generic' size guide here.
If you are in between sizes, go one up for a looser fit, go one down for a more athletic fit.

How should I take care of my Vulpine products?

We’ve designed our Vulpine garments to be easy to care for.
Please see our garment care guide for more information.
If you require further advice, please contact us.

Other

Do you sell gift cards or vouchers?

We don't currently sell gift cards or vouchers.

About Vulpine

What's the best way to contact you?

The best way to reach us quickly is to fill out our contact form. You can also email us directly at support@vulpine.cc

Mens Omnia Cycling Jeans (Indigo)

$108.00
Size
Size Guide

🚚

UK delivery 22/02/24 - 27/02/24

International delivery info.

Relaxed cut, supremely comfortable, everyday cycling jeans.

The relaxed cut combined with stretch offers style and comfort. Don't sit on seams, our diamond gusset takes the pressure off and helps prevent any chafing. Reflective dash print on the drive side turnup and reflective piping on the rear pockets to aid your visibility.

Ask a question

Features

  • Made from 11.2oz raw denim with a garment wash, these jeans will change and age as you wash & wear them
  • Cotton herringbone internal waistband with our signature 3-dash print, offers comfort against your skin
  • Relaxed cut; comfortable on & off the bike
  • Reflective signature 3-dash print on the drive side turn-up
  • Subtle reflective piping on the rear pockets
  • Raised rear waistband keeps your jeans in place while riding
  • Knee darts for ease of movement
  • Comfortable diamond gusset
  • D-lock loop on rear waistband
  • Metal YKK zip fly front
  • V logo metal jeans button & rivets offer workwear styling
  • Subtle branded leather patch at rear waistband
  • Printed care instructions to avoid any uncomfortable, scratchy labels

Fabric Composition

  • 98% Cotton 2% Elastane, 380gsm/11.2oz
Size Guide
Selected Unit: Centimeters
Size Waist Inseam
XS 66-71 82
S 71-76 82
M 76-81 82
L 81-86 82
XL 86-91 82
XXL 91-96 82

Your favourite jeans size is always a good guide.

WAIST:
Measure around your natural waistline, mid way between your belly button and bottom of your rib cage. Keep the tape comfortably loose, level and breathe out.

INSIDE LEG:
Measure from the top of your inside leg at crotch point, down to your anklebone. You may need someone to hold the tape at your anklebone. They could hold it at your crotch... that's up to you, and them.

Garment Measurements
Size (cm) Waist Hip Thigh Inseam
S 39.5 49 27.5 79
M 41.5 51 28.5 79
L 43.5 53 29.5 79
XL 45.5 55 30.5 79
XXL 47.5 57 31.5 79

Measurements are taken whilst garment is laid flat on a surface to aid comparison with your own garments.

Delivery & Returns

Delivery

  • Free shipping for UK orders over £50.
  • Free shipping for International orders over £100.
  • We aim to get UK orders to you within 2-5 working days. Delivery lead times for international orders vary.
For more information click here.

Returns

  • If you're not completely happy with your purchase, you can return an item within 100 days of receiving your order.
  • Items should be returned in the same condition in which you receive them: the original product packaging and tags must still be attached, and the products must be in an unused condition.
Please see full return instructions here.

OMNIA CYCLING JEANS

Relaxed cut, supremely comfortable, everyday cycling jeans

RAW DENIM

These jeans will change and age as you wash & wear them

STYLE & COMFORT

A relaxed cut combined with Elastane stretch, for comfort on & off the bike

Customer Reviews

Based on 18 reviews
56%
(10)
28%
(5)
11%
(2)
6%
(1)
0%
(0)
E
Edward Pancake
Size: M
Height: 5'10 - 6'0
Fit: True to size
Recommend: Yes
Love em

Very comfy, look great.

Thanks for the positive feedback, Edward! Great to hear you like the jeans.

The Vulpine Team

S
Stephen Smithies
Size: M
Height: 5'10 - 6'0
Fit: True to size
Recommend: Yes
Omnia Cycling Jeans

Absolutely love these jeans, fit quite snug everywhere, but a little looser on waist. Ok with belt. The comfort & texture is brilliant. Got two old pairs of jeans for the charity shop now. Not sure I'll be cycling in them but casual wear yes. Want the other colour now.

Thanks for the review, Stephen!

Great to hear you're enjoying the fit and comfort of the Omnia Jeans. Just a heads-up, the other color (Opus Jeans - Dark Indigo) comes in a slim fit, which might feel a bit different.

Best wishes,
The Vulpine Team

H
Harvey Jones
Size: M
Height: 5'7 - 5'9
Fit: A bit large
Recommend: Yes
Good commuters and all-rounders

I always prefer a commuter style jean, i do cycle in regular clothes so like the versatility, plus commuter jeans always have useful features and are built well for the contact areas with heavier wear. These do that very well, I even like the cinched cut at the knee, slightly different to other jeans I have owned but I quite like it. These are worn all the time now for me and considering getting a second pair. The things I like especially are, the built up seat area, the belt can go through the rear patch, the relaxed but slim fit, and the real plus is the deep pockets. New phones these days are quite big and putting a phone in your front pocket and still being able to comfortably cycle is a big plus point. The one thing I find a bit odd and must make choosing these slightly confusing is only doing these in S/M/L etc sizing and not the usual waist sizing. Medium is good for me with a small turn up. I might have got away with a Small but I reckon the thigh area would have been too tight if I had gone for that.

Thank you for the detailed review, Harvey.

We appreciate your positive comments on the jeans, and we are happy to hear that you are getting a lot of use out of them. Your feedback on sizing is constructive, and we'll certainly consider how we can further improve the clarity of our size range.

Kind regards,
The Vulpine Team

T
Tamás
Size: L
Height: 6'1- 6'3
Fit: A bit large
Recommend: Yes
It's a comfortable pair of jeans

Comfortable on bike, looks good, but size L more like waist size 34 then 32

Thanks for the review, Tamás! We're pleased to hear you find the jeans comfortable. Thank you for the sizing feedback. Our size guide does indicate that a size L should be a comfortable fit for waists between 32-34', we're sorry if you find them slightly too large in this aspect.

If you have any further feedback or have any questions, please feel free to get in touch.

Kind regards,
The Vulpine Team

L
Luke Basham
Size: L
Height: 5'10 - 6'0
Fit: True to size
Recommend: Yes

I replaced my first pair which I wore into the ground but loved dearly. I then went with the Dark Indigo jeans but found the fit very different: tighter on the legs and revealing of the cheek cleft when cycling or squatting. The denim is a little too hot for my comfort too. So when it came time to replace my original indigo jeans I was a little concerned. Thankfully, the style and fit is closer to the original. It feels a tiny little bit lower on the waist than the originals (which always made my derriere feel well covered) and the back pockets are smaller. My keys stay in them but I would’ve preferred a deeper pocket. Apart from those minor differences, the jeans look great on and are comfortable too. Get the Omia over the Opus is my recommendation.

Thank you for the review, Luke! Great to hear that your new pair of Omnia Jeans are holding up against your old pair. Thank you for the feedback regarding the back pockets - we'll look in to this when the next production cycle comes around. Please also note that the Omnia have a 'Relaxed' fit, whilst the Opus are a 'Slim' fit jean. It's natural that you'd find the Opus tighter, and we apologise that these weren't quite right for you.

If you have any questions or further feedback, please feel free to get in touch.

Kind regards,
The Vulpine Team